She will give out email address so we can get a resource CD that covers material in presentation – dharrington@sfccnm.edu (put “CIT Resource CD” in subject line)
FTE 5,000 – Santa Fe Community College
Will share how to make the migration process less painful
Moved from WebCT 4 to Blackboard WebCT

Project Overview
Change Management
Dealing with fear of unknown
Dealing with discomfort
Transition was to occur starting Fall and ending Spring
Were successful
Know your players
Positive
Negative
Train, Train, Train
Identify best times to train
Train your trainers
Face to Face and Online
Survey to find best face to face times
Be available
Be responsive
Leverage new technology to make life easier
Focus on new and improved
Transparency of process is key
Grant access to everyone that asks
Host training sessions for students
Provide student access to a sample course
Personalize it
“My (insert institution here) Online”
Generate excitement and build momentum
Focus on solutions not the problems
Know where to get help
Have identified a window for updates and/or maintenance
Inform everyone that the system “could” be down
4 hour window
Used the reporting tool in the system to determine day/time for maintenance window
New Mexico consortium that will be standardizing distance learning delivery
May need to move to another system again

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